描述
灵感来自汉普顿优雅的沿海平静。汉普顿系列门的风格轻松、沿海且古朴。原始而自然的线条营造出一种“永远在度假”的感觉。
- 灵感来自汉普顿优雅的沿海平静
- 多种设计,为您的家带来轻松、海岸和古朴的感觉
- 采用最佳材料制成
门结构
- 所有元件尺寸均为标称尺寸且在修整之前。不同州的施工可能有所不同。
- 符合澳大利亚木门制造和进口标准 AS 2688-2017。
- 木材是一种天然材料,颜色、纹理和纹理可能会发生变化。这些不被视为缺陷
门选项
- 表面选项:底漆中密度纤维板
- 玻璃选项:无釉、透明、半透明
- 可提供特殊尺寸:最小:1990x400x35 最大:2400x1200x35(请致电我们获取报价)
笔记
- 修剪说明:距顶部、底部和每个栅栏 3 毫米
- 路由:两侧
Door Requirements & Order Details
**Currently all doors take 10 - 15 business days to be shipped from the supplier.**
Hume offers an extensive range of doors designed and manufactured to meet the specific regulatory requirements of building in designated bushfire zones. We have a comprehensive range of doors that meet BAL criteria as specified in AS3959.
**If you order a BAL compliant door then a compliant frame must also be ordered. Please call us for further information and a quote.**
**This door is made to manufacture and as such returns are not possible once the order has been confirmed. If you change your mind on the order please contact us as soon as possible.**
Delivery & Returns
We provide domestic and national delivery on all of our items. You may use our shipping estimator to estimate the cost of delivery.
For items that require a custom quote for delivery (such as toilets, doors and other large items), you will be notified as such prior to the purchase. It is advised to contact us first before making an order.
Please note:
*** This item is an order-only item *** (The availability of return shipping is subject to the discretion of the supplier).
An Order only item means that the item is ordered from the supplier once you (the customer) makes a purchase.
You can expect the following delivery times:
- 3 - 15 working days delivery (metro areas) or up to 21 working days for country and remote regions.
- Free pick up from our warehouse may be available on the same day or within 3 days.
- Any items that are custom manufactured on order or require a modification may take 2 - 6 weeks to be delivered.
If you wish to return an item, we are happy to exchange, provide store credit or refund items in new, unused and original condition within 30 days from the date of your order. This condition is subject to the supplier if the item is an order-only item.
Any applicable restocking fees and return shipping costs must be covered by the buyer.
For more information on delivery and returns, please see our help centre.
支付与安全
您的付款信息将得到安全处理。我们不存储信用卡详细信息,也无法访问您的信用卡信息。
退款政策
Refund & Returns Policy
Damaged, lost or stolen Items - Your delivery is insured with Parcel Protect. All claims regarding shipping is handled by the insurer. Link Below:
Lost, Damaged or Stolen during delivery?
We do our best to ensure that our items arrive in pristine condition. We go to great lengths to wrap and pad our products to ensure safe delivery.
We manually check products before any deliveries to ensure they are in brand new and undamaged condition.
In the unfortunate case where you item is damaged, we assist you by organising complimentary insurance from Parcel Protect on your behalf.
What is Parcel Protect?
We’ve partnered with Parcel Protect to protect your goods whilst being delivered to you.
Backed by Australia’s largest transport and logistics specialist, Parcel Protect lets you feel safe in the knowledge that if something goes wrong, we’ve got you covered!
We’ve got your purchased goods covered for accidental damage, loss or theft – whether it’s carried by road, rail, boat or air. Your purchase is protected for full replacement cost, including shipping costs.
What happens if my order is damaged, lost or stolen during delivery?
Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery option for best results. Have your order number & the email used to purchase your order ready.
Who can make a claim?
The claim must be made by the person who has purchased the order. If any refunds are applicable, payment will be made to purchaser. Claims must be made within 12 hours of receiving the goods, even for unattended deliveries.
What will I need to provide to lodge a claim?
• Order number
• Your email used to purchase your order
• Photos of the damaged good(s). Please take photos of: the whole item including all sides, close ups of the damage, external packaging / box, the shipping labels.
In the event of lost / stolen:
• Tracking emails, a copy of police report, any security footage (if available)
• Any other relevant supporting documents/emails
How will my claim be resolved?
Where a claim for damaged, lost or stolen has been accepted, we will settle by the following way(s):
• Resupply you with a new item (where stock is available); or
• If good(s) is out of stock we will refund you the order.
How long will my claim take?
We encourage you to lodge your claim with us as soon as possible and we endeavour to investigate all claims efficiently and effectively. Because circumstances vary, it may take some time to reach a resolution, but we will keep you informed regarding the progress of your claim.
Your privacy & Parcel Protect
Protecting your privacy and the confidentiality of your personal information is very important to Parcel Protect and is fundamental.
When you give your personal information, it is a serious responsibility. Both NTI and us are committed to protecting your personal information and giving you a choice in who can use your personal information and how it may be used.
Personal order information collected to protect your purchase deliveries will be handled in accordance with NTI Limited’s Privacy Policy, which complies with the requirements of the Privacy Act 1988 (Cth). See here for more https://www.nti.com.au/privacy-statement
What Items Have Shipping Insurance?
All items that we sell automatically come with shipping insurance except for the following items:
- Glass items such as mirrors and shaving cabinets.
- Ceramic items like toilets and basins.
- Porcelain items such as tiles.
In the event that a glass item is damaged upon arrival, we do not take responsibility to replace, refund or exchange the item.
Faulty Items
You may receive items that cannot be determined initially damaged but may appear faulty after installation. For example, a hand dryer or mirror may have internal wiring that is faulty.
Products that exhibit manufacturing defects are protected by their respective product warranties.
Typically, these cases are managed by the product supplier or manufacturer, who offer post-sale service support for items that are correctly installed by a professional.
The manufacturer's details can usually be located on the warranty cards that accompany the product or on their official website. If you need assistance in identifying or contacting the manufacturer, our dedicated team is readily available to assist you in resolving the matter.
Change Of Mind On Undelivered Goods
If you've placed your order and decide to cancel it, please give us a call as soon as possible. In most instances, we offer the flexibility to cancel orders without incurring any fees, as long as they have not yet commenced shipping to our warehouse.
If the items cannot be cancelled without a restocking fee, then said fees will be incurred by the customer.
Change Of Mind On Delivered Goods
If your goods are delivered, remain unopened and in exact condition as you received them, they may be returned within 30 days of having placed the order.
You will be refunded the cost of the items and shipping fee at time of purchase. However, return shipping and any applicable restocking fees will be incurred by you.
- If you reconsider your order within 24 hours of placement, no return fee will apply.
- For changes made after 24 hours but before shipment, a restocking fee may be applicable.
- If you have received the order but have decided to return it, a restocking fee and return shipping fee may be applicable.
The following additional rules apply to tile products:
- There must be at least 100 sqm of stock available from the supplier of the same shade of tile. If less than 100 sqm is available, then a return cannot be provided for a change of mind.
How Long Will You Keep My Order?
If you make an order and have decided to pick it up from our location, we will offer free storage for up to 30 days, after which a $20/week per pallet space fee applies.
Returns for change of mind are not accepted for orders held longer than 30 days.
Items The Cannot Be Returned
The following items are not subject to the refund & returns policy:
- The item is no longer in stock (this includes the Sydney Home Centre Warehouse or a supplier warehouse) or discontinued.
- The item is custom manufactured or has had customisations made to it.
- Bulk quantity or corporate special-order items.
- The item has been used or tested, damaged after purchase, or if you find the same item at a cheaper price somewhere else.
- A return may not be accepted if the product images online are slightly different in colour, or shade or shape. These images are supplied by the manufacturer and as such are subject to digital editing, lighting and other variables taken during the photo / image production process.
If the product is found to be faulty due to manufacturer defects, then the buyer must go through the supplier's warranty process.
Return Information
The items will need to be returned to our warehouse location which will be provided upon a successful request.
All returns must be approved by the office and must be accompanied by an invoice, reason for return and the item code (for an exchange transaction). Any requested images must also be supplied.
One approved a replacement, exchange or refund will be made.
Please contact us if you require further instructions. We recommend sending the returned goods via registered post or courier as we do not accept responsibility for lost/damaged items.
Operating Hours for Customer Returns:
- 8am - 5pm | Mon - Fri | NSW Time
Location: Please confirm return address before shipping.